Application Beyond the usual faces

Hear what residents really think.

A live, anonymous dialogue lets many residents contribute at the same time. They respond to each other's ideas and you see which direction is broadly supported.

  • AreaParticipation & policy
  • Participants1 click, no download
  • Duration45–75 minutes
  • ScaleUp to 10,000 per session

The occasion Resident participation

You want to involve residents in a vision, plan or decision, and hear from more than the usual participants.

What you achieve
  • Broad reach among residents
  • Ideas and concerns with support per neighbourhood or group
  • A participation report showing who has been heard

Public consultation evenings and response forms mainly reach the people who would come anyway. The conversation between viewpoints is missing.

An online dialogue also draws in residents you would otherwise hear less readily. They respond to each other, so it becomes visible what is broadly supported and where opinions differ.

The approach 3 steps

From question to a next step people stand behind

We guide every step. What we mainly ask of you is substance: two meetings beforehand and a co-moderator during the session.

  1. Step 1

    Question and invitation

    We sharpen the question and decide together how to invite residents, so that less visible groups take part too.

  2. Step 2

    The residents' dialogue

    Residents take part anonymously, respond to each other's ideas and vote on what they consider important.

  3. Step 3

    Feedback

    You show residents what has been gathered and what will happen with it.

Curious what participants see on their screen during the session?

See the participant screen

What you receive 4 parts

A report the organisation can act on

You see the main themes during the session itself. The synthesis follows the same day.

  1. 01

    Ideas and concerns that are broadly supported

  2. 02

    Differences between neighbourhoods or groups

  3. 03

    Overview of who took part

  4. 04

    Feedback for residents

Cases In practice

How it worked out for others

Read what the dialogue delivered in each project.

Gasunie's head office in Groningen, seen from the lawn in front of it
Gasunie700+ employees

From three core values to recognisable behaviour

More than 700 employees each described what a new culture means in their everyday work. The result became a culture compass.

Read the case study for Gasunie
Two hands holding each other
Westerkim200+ participants

A strategic shift that the whole organisation helped shape

Care organisation Westerkim shifted its focus from care to residents' wellbeing. Employees, volunteers and family helped determine the direction.

Read the case study for Westerkim

Questions about resident participation

Is your question not listed? Ask it in an introductory call.

We already have a participation platform.

Keep it. A platform collects responses over time; the dialogue brings many residents into conversation at a single moment.

How do you reach more than the usual participants?

People join via a single link, on any device and without an account, and it takes about an hour. That lowers the threshold for residents who do not attend a public consultation evening.

How do you account for what was gathered?

The report shows who was involved, what was gathered and which points are broadly supported. That helps with substantiation and with giving feedback to residents.

Four application areas

Every application works with the same live dialogue.

Ask one question of everyone it concerns

In a demo we show you how your question works as a dialogue: what you ask, who you invite and what you'll have at the end.