Synthetron
Upvoice platform
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Application Strategy and change

Keep hearing what is going on at the shop floor.

With recurring dialogues, leadership hears directly what is changing and which themes keep coming back. This vertical dialogue is new; we are developing it further together with the first clients.

Discuss your question See how it works
  • AreaStrategy and change
  • Participants1 click, no download
  • Duration45–75 minutes
  • ScaleUp to 10,000 per session

The occasion Vertical dialogue

You do not want to wait for signals to escalate or for the next survey to appear.

What you achieve
  • Recurring dialogues with the organisation
  • Comparable reporting per round
  • Regular feedback to participants

Many organisations only hear something when a survey is scheduled or when signals are already escalating.

The approach 3 steps

From question to a next step people stand behind

We guide every step. What we mainly ask of you is substance: two meetings beforehand and a co-moderator during the session.

  1. Rhythm

    Listening calendar

    We schedule fixed moments around surveys, decision-making, change or current topics.

  2. Round

    Live dialogue

    Every round has a sharp theme and runs the same way, so you can compare rounds.

  3. Follow-up

    Compare and feed back

    Reports make visible what is changing and what calls for action.

Curious what participants see on their screen during the session?

See the participant screen

Example Vertical dialogue

What the dialogue can look like

A fictional example: the question you ask, what participants write and which messages get the most support.

Management in conversation with the shop floor

A fixed dialogue, every quarter.

The question
  1. What does management need to know this quarter?
  2. Which decision from the past few months do you notice in your work?
What participants write
  • The new schedule is an improvement, but it is announced late.79% agree
  • I often hear about decisions only through colleagues.75% agree
Most support
  1. The new schedule is an improvement, but it is announced late.79% agree
  2. I often hear about decisions only through colleagues.75% agree
  3. The vacancies in the department are not being filled.74% agree
  4. Onboarding new colleagues falls on a few people.71% agree

Why Upvoice

Why Upvoice for this topic

  1. 01

    Anonymity

  2. 02

    Qualitative depth

  3. 03

    Scale

  4. 04

    Broadly supported insights

What you receive 4 parts

A report the organisation can act on

You see the main themes during the session itself. The synthesis follows the same day.

  1. 01

    Report per dialogue round

  2. 02

    Recurring themes and shifts

  3. 03

    Actions and decisions with support

  4. 04

    Feedback format for participants

With Synthetron Full service

This is how we guide your question

You work with a dedicated guide who knows your sector. You provide most of the content. We make sure the dialogue runs smoothly and the outcome is usable.

  1. 01

    Question and design

    We sharpen your question together and design the rounds, the invitation and the communication to participants.

  2. 02

    Live guidance

    During the session we moderate, probe what stands out and make sure everyone takes part safely and anonymously.

  3. 03

    Interpretation and report

    We analyse the outcomes and turn them into a report with recommendations your organisation can build on.

Want your own team to run it? You can do that with an Upvoice licence

Discuss your question

Questions about vertical dialogue

Is your question not listed? Ask it in an introductory call.

How far along is this application?

The vertical dialogue is a new, promising application. We do not yet apply it widely and are developing it further together with clients.

Is this a continuous survey?

No. These are live dialogues at set moments, with feedback after each round.

How do you prevent listening fatigue?

By only asking when something will be done with the outcome and by visibly reporting back on what was done.

Related From this area and beyond.

Related applications

Ask one question of everyone it concerns

In a demo we show you how your question works as a dialogue: what you ask, who you invite and what you'll have at the end.

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