Synthetron
Upvoice platform
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Application Employees and organisation

Discover what is needed to work together better.

Discuss your question See how it works

The occasion Improve collaboration

Collaboration within teams or between teams and departments is not running optimally; unspoken expectations and misunderstandings can play a part too.

What you achieve
  • Insight into expectations and bottlenecks
  • Mutual understanding
  • Ideas for improvement

The approach 3 steps

From question to a next step people stand behind

We guide every step. What we mainly ask of you is substance: two meetings beforehand and a co-moderator during the session.

  1. Step 1

    Make expectations and bottlenecks visible.

    Example“What do you expect from the other department that isn't happening now?”

  2. Step 2

    Understand each other's perspectives and build mutual understanding.

    ExampleBoth departments respond to each other's messages and see where they actually agree.

  3. Step 3

    Explore together what could help you work together better.

    Example“Which single change would help the handover between you the most?”

Curious what participants see on their screen during the session?

See the participant screen

Example Improve collaboration

What the dialogue can look like

A fictional example: the question you ask, what participants write and which messages get the most support.

Collaboration between sales and planning

Handovers often go wrong.

The question
  1. What do you expect from the other department that isn't happening now?
  2. Which change would help the handover the most?
What participants write
  • Sales promises delivery times we can't meet.82% agree
  • We receive orders without the technical details.78% agree
Most support
  1. Sales promises delivery times we can't meet.82% agree
  2. We only hear about a change when the customer calls.79% agree
  3. We receive orders without the technical details.78% agree
  4. One shared checklist at handover would make a big difference.76% agree

Why Upvoice

Why Upvoice for this topic

  1. 01

    Anonymity

  2. 02

    Qualitative depth

  3. 03

    Scale

  4. 04

    Broadly supported insights

What you receive 4 parts

A report the organisation can act on

You see the main themes during the session itself. The synthesis follows the same day.

  1. 01

    Themes that are widely recognised

  2. 02

    Differences between teams or departments

  3. 03

    Improvement ideas with the most support

  4. 04

    Quotes that show the practice

With Synthetron Full service

This is how we guide your question

You work with a dedicated guide who knows your sector. You provide most of the content. We make sure the dialogue runs smoothly and the outcome is usable.

  1. 01

    Question and design

    We sharpen your question together and design the rounds, the invitation and the communication to participants.

  2. 02

    Live guidance

    During the session we moderate, probe what stands out and make sure everyone takes part safely and anonymously.

  3. 03

    Interpretation and report

    We analyse the outcomes and turn them into a report with recommendations your organisation can build on.

Want your own team to run it? You can do that with an Upvoice licence

Discuss your question

Questions about improve collaboration

Is your question not listed? Ask it in an introductory call.

Can we report back per team?

Yes, from eight participants per group. That keeps anonymity guaranteed.

Can teams or departments respond to each other?

Yes. Everyone sees and rates messages from other teams anonymously. That shows which improvements in collaboration across boundaries are broadly supported.

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Ask one question of everyone it concerns

In a demo we show you how your question works as a dialogue: what you ask, who you invite and what you'll have at the end.

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