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Case Dutch Ministry of Housing, Spatial Planning and the Environment (VROM)

Citizens determined the priorities for Randstad 2040 themselves

For its vision on the future of the Randstad, the Ministry of VROM consulted 400 citizens on mobility, housing and urbanisation. Parliament adopted the recommendations.

Client Dutch Ministry of Housing, Spatial Planning and the Environment (VROM)Category Government

400 citizens
4 themes
adopted by parliament

A vision for the Randstad (Amsterdam, Rotterdam, The Hague) needs input from the people who live there. The usual methods failed to capture those varied perspectives adequately.

The approach

In guided online dialogues, 400 citizens explored the future of mobility, housing, transport and urbanisation, with custom-tailored scripts and professional moderation.

The outcome

The sessions produced widely-supported, contested and rejected positions, which sped up the follow-up conversations with stakeholders. In the end, parliament adopted recommendations from the research.

The insight Dutch Ministry of Housing, Spatial Planning and the Environment (VROM)

Parliament adopted recommendations from the research among 400 citizens.

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