From the analysis of >8000 synthetrons we’ve learned that CHANGE is about aligning the Heart, the Head and the Hands. Weakness in one cannot be compensated by strengthening others.
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The conviction to changeWhat do they hear and think?Are they convinced of the need for change, the vision, the plan? What is their analysis? |
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The desire to changeWhat do they see, feel and want?Are they triggered by a story, by examples? What is their mindset? Buzz words? What behaviour change is driving the change? |
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The capacity to changeWhat do they experience?Are they capable? Do they have the necessary new organization, competen-ces, budgets, processes, products. |
Synthetron’s methodology is using this 3H model extensively to provide management and leaders insight in what their employees or stakeholders think, feel, experience and want, with the use of a well-developed script of questions. Each H has its own kind of questions.
